Security and your data

How we handle your data. Plainly.

You are considering handing the telemetry of your whole estate to a security company. You should know exactly where it goes, what leaves, who can see it, and how it is kept under control. This page is that conversation, in public. Anything it does not answer, ask, and we will answer in writing.

Due diligence · how we answer it

Ask us anything, and you have the answer in writing. We complete security questionnaires in full, share our architecture, policies and test results under a non-disclosure agreement, and commit what leaves your region to writing before anything connects. The platform was built from the first line by certified security operators with the controls below, and your own Settings page shows the live state of each one, so what is written here can be checked against what is actually on.

Where your data lives

One region, chosen once. It stays there.

When your organisation is created you choose its data region, and it is fixed from then on. A move is a request we carry out with you, never a silent migration.

liveserving today

European Union (Ireland)

Everything for your organisation lives here.

  • the Cyvantic Data Lake
  • all processing
  • the platform database
  • backups
  • the AI's working records
in buildin-country

United Arab Emirates

Abu Dhabi, with Dubai as its backup pair.

  • Abu Dhabi · primary
  • Dubai · backup pair

Every other public cloud region can be requested at sign-up; demand is what decides the order we open them in.

The free posture scan reads configuration and inventory only: no logs are collected and nothing enters the data lake. It uses its own dedicated app in your Microsoft tenant with read-only permissions, and a read-only role in AWS, never the credential used to connect your products for monitoring. You can revoke it at any moment by deleting the Enterprise application or the stack, and a scan that is not continued is deleted thirty days after the last scan.

What leaves your region

Three things can. Each one is yours to govern.

Your own Settings page shows the live state of each of these for your organisation, so what is written here can be checked against what is actually on.

your region European Union (Ireland) data lake · processing · database · backups raw events never leave ✓
AI model processing
case context → Anthropic · processes globally · trains nothing
your control · AI processing policy
Threat-intelligence lookups
indicators only → ip-api · AbuseIPDB · VirusTotal
your control · switchable off
Web research
the query or page address → the service it uses · ledgered first
your control · web-access setting
WhatWhere it goes, and what exactlyYour control
AI model processingThe context of a case (the relevant events, entities and findings) goes to the model provider when Cyvantic AI reasons about it. Today that provider is Anthropic, which processes globally. Nothing is used to train a model.your AI processing policy: restrict to your own region's geography, or to named providers · a policy nothing can satisfy fails closed, never falls back
Threat-intelligence lookupsIndicators only: an address, a domain, a file hash. They are checked against ip-api, AbuseIPDB and VirusTotal to enrich alerts as they arrive.switchable off for your organisation · in local-only mode no external call is made at all
Web researchWhen the AI reads the open web to understand a threat, the query or the page address is disclosed to the service it uses. Every disclosure is written to a hash-chained ledger before the call, naming the recipient.your web-access setting: off · self-hosted only · or allow named services · the ledger is exportable

Email to your own people (approvals, notifications, reports) is sent from our region through Amazon's email service. Nothing else leaves. In particular: your raw events never leave your region, and no other customer's organisation can ever read them.

How the platform is built

Controls, not promises.

isolation

Your tenancy, enforced at the database

Every table carries your organisation's scope and the database itself enforces it (row-level security), not just the application. Queries are compiled to typed plans with your scope fixed server-side; nothing a person or the AI types can widen it. An isolation test suite runs on every change.

the ai

It never touches storage directly

Cyvantic AI reaches your data only through a tool gateway with a per-organisation allowlist. Every call is audited, budgeted and cited. Lookups, joins and enrichers decide what they can decide; the model judges, it does not guess, and every claim it makes carries the evidence it rests on.

autonomy

Propose by default

Response actions execute only through one approval gate, under a policy you set per action type and can lower in one click. Reading your products and acting on them are separate consents. A managed provider acting for you is limited to the kinds of action you allow it.

audit

Tamper-evident, verifiable

Every query, decision, approval and action lands in a per-organisation ledger whose entries are chained with a keyed hash. An edit breaks the chain visibly. You can verify it yourself and export it for an auditor.

access

Permissions, not roles

Sign in with Microsoft or Google single sign-on; multi-factor is enforced. Every route checks a specific permission. Our own staff reach your organisation only by an audited, time-boxed impersonation that you can see in your ledger.

encryption and secrets

In transit, at rest, and in the vault

Every connection uses modern transport encryption; every store is encrypted at rest. The credentials you grant to your products are encrypted with authenticated encryption under keys that never live in code or in a container image.

budgets

Spend cannot run away

A cap per run and a cap per day are enforced inside the AI's loop. It halts; it never quietly overruns. The balance and today's spend are live on your billing page.

retention and deletion

You set it; we honour it

Retention is yours to choose, from 12 to 84 months. Data older than your window is removed by a daily sweep; shortening the window takes effect after 72 hours and can be cancelled until then; a legal hold pauses all purging. Leaving means your data is purged, and we show you that it was.

website

No cookies, no third parties

This site sets no cookies and loads nothing from anyone else. We count visits ourselves, without identifying you, as the privacy policy describes. Our form uses an invisible proof-of-work challenge, not a third-party captcha.

Sub-processors

Who else touches your data, and for what.

ProviderPurpose
Amazon Web Services (Ireland)Hosting of the platform, the Cyvantic Data Lake, backups and outbound email. Everything in your region.
AnthropicThe AI model behind Cyvantic AI's investigations, hunts and reports. Receives case context, never raw bulk telemetry. Governed by your AI processing policy.
OpenRouter, OpenAIEmbedding models for the knowledge base you choose to connect (your runbooks and policies), so the AI can find the right passage. Governed by the same policy.
ip-api, AbuseIPDB, VirusTotalThreat-intelligence enrichment of indicators (addresses, domains, hashes) on incoming alerts. Optional: switchable off for your organisation.
Brave, Tavily, urlscan.io, Google Web RiskWeb research and address reputation, only under a web-access setting that allows them. Optional, and every disclosure is written to the ledger first.

The live list for your organisation, with each item's current state, is on your Settings page under Data residency. We tell customers before adding a sub-processor that would receive their data.

Reporting a security issue

Found something? We want to know first.

If you believe you have found a vulnerability in Cyvantic, this website or our infrastructure, tell us through the form and choose "to report a security issue". A security engineer acknowledges every report within one working day, keeps you informed, and credits you if you wish. We will not pursue researchers who act in good faith, respect our customers' data and give us reasonable time to fix what they find.